Frequently Asked Questions

We serve a wide range of industries including oil & gas, telecommunications, manufacturing, construction, healthcare, government and education. Our procurement specialists have deep sector knowledge to ensure we source the right products and services for your specific requirements.

We are headquartered in Port Harcourt, Nigeria with operations spanning 18 countries across Africa including Ghana, Kenya, South Africa, Tanzania, Uganda, Cameroon and Côte d'Ivoire. We also work with international suppliers globally.

Simply submit your Request for Quotation through our website or contact our team directly. Our procurement specialists will review your requirements and respond within 24 business hours with competitive pricing options. Once you approve the quote, we proceed with procurement and keep you updated throughout.

Absolutely. Our extensive global supplier network of 2,000+ pre-qualified vendors means we can source virtually any industrial, commercial or technical product. Submit an RFQ describing what you need and we will find it for you.

Yes, we offer competitive pricing on bulk orders and long-term supply agreements. We work closely with our clients to structure procurement contracts that deliver the best value. Contact our team to discuss your volume requirements.

We provide end-to-end logistics including pickup from suppliers, freight forwarding, customs clearance and last-mile delivery to your facility. We handle all documentation and provide real-time tracking updates throughout the delivery process.

Delivery times vary depending on product availability and destination. For in-stock items within Nigeria, we typically deliver within 2–5 business days. For imported goods, lead times are usually 2–6 weeks depending on the origin country and shipping method.

All products are sourced from pre-qualified, certified suppliers. We conduct vendor audits, product inspections and quality checks before dispatch. We are ISO 9001:2015 certified and maintain strict quality management procedures throughout our supply chain.

ProcureX Global holds ISO 9001:2015 (Quality Management), ISO 14001 (Environmental Management), OHSAS 18001 (Occupational Health & Safety) certifications. We are also registered with SON, NIMASA and other relevant Nigerian regulatory bodies.

We offer 24/7 technical helpdesk support, preventive and corrective maintenance, on-site engineering support, spare parts management, equipment calibration, and training for your technical staff. Our team of 50+ certified engineers is available around the clock.

We offer flexible payment terms including advance payment, Letters of Credit (LC), payment on delivery and credit facilities for established clients. For long-term contracts, we can discuss bespoke payment structures. Contact our finance team for details.

We accept Nigerian Naira (NGN), US Dollars (USD), British Pounds (GBP), Euros (EUR) and other major currencies. For international transactions, we primarily work in USD and can arrange currency hedging where required.